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We make your dreams come true with prestigious homes, guaranteeing quality and personalized services in Italy and around the world.

3RD Floor 207 Regent Street London
+39 388 981 2650

info@luxurycountryside.com

© 2026 Luxury Countryside is an exclusive brand of Dream Generator Ltd (London) dedicated to luxury Country Real Estate.

Who we are

Welcome to the Websites Privacy Policy

This document will help you understand what data we collect, why we collect it and what your rights are under the UK General Data Protection Regulation (GDPR) and the EU General Data Protection Regulation (GDPR).

 

Data Controller

Dream Generator Ltd

Registered office: London, 3RD Floor 207 Regent Street W1B3HH

SC: 1,000 GBP

Email: info@dreamgenerator.co.uk

Director/Legal Representative: Alessio Cardinale

Data Protection Officer: dpo@dreamgenerator.co.uk

Owner's email address: alessio.cardinale@fdreamgenerator.co.uk

 

Type of Data We Collect

Among the Personal Data collected by these Websites, either independently or through third parties, there are:

  • e-mail
  • password
  • Data communicated during use of the service
  • Tracking Tools
  • Name and surname
  • IP address
  • Billing data
  • Universally Unique Identifier (UUID)
  • Device information
  • telephone number
  • physical address
  • user subscriptions
  • operating systems
  • Browsing history
  • Browser information
  • click
  • interaction events
  • interactions on page scroll
  • relative position to scrolling
  • Number of Users
  • session statistics
  • tongue
  • company name
  • Answers to questions

Full details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the Data are collected.

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using these Websites.

Unless otherwise specified, all Data requested by these Websites is mandatory. If the User refuses to communicate it, it may be impossible for this Website to provide the Service. In cases where these Websites indicate some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.

Users who have doubts about which Data are mandatory are encouraged to contact the Owner.

Any use of Cookies – or other tracking tools – by this Website or by the owners of third-party services used by this Website has the purpose of providing the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Website.

 

METHOD AND PLACE OF PROCESSING OF COLLECTED DATA

Treatment methods

The Owner adopts appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.

The processing is carried out using IT and/or telematic tools, with organizational methods and with logic

strictly related to the purposes indicated. In addition to the Owner, in some cases, other parties involved in the organization of this Website (administrative, commercial, marketing, legal, system administration personnel) or external parties (such as third party technical service providers, postal couriers, hosting providers, IT companies,

communication agencies) also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Data Processors may always be requested from the Data Controller.

Place

The Data is processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For further information, contact the Data Controller.

The User's Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of processing, the User can refer to the section concerning the details on the processing of Personal Data.

Retention period

Unless otherwise indicated in this document, Personal Data is processed and stored for the time required by the purpose for which it was collected and may be stored for a longer period due to any legal obligations or on the basis of the consent of the Users.

Purpose of the Processing of Collected Data

User Data is collected to allow the Owner to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect their rights and interests (or those of Users or third parties), identify any malicious or fraudulent activity, as well as for the following purposes:

  • Contact the User
  • Registration and authentication provided directly by this Website
  • Access to accounts on third-party services
  • Management of support and contact requests
  • Hosting and backend infrastructure
  • Remarketing and behavioral targeting
  • Advertising
  • Statistics
  • Infrastructure monitoring
  • Payment Management
  • Commercial affiliation
  • Transfer of Data outside the EU
  • Collection of privacy preferences
  • Interaction with live chat platforms
  • User database management
  • Interaction with data collection platforms and other third parties
  • Registration and authentication
  • Web conference and online telephony management
  • Tag Management
  • Viewing content from external platforms
  • Managing contacts and sending messages
  • Data Connection
  • Traffic optimization and distribution
  • Selling goods and services online
  • Internal treatment tools
  • Content and functionality performance testing (A/B testing)
  • Creation and management of this Website
  • Management of compliance activities
  • Heat mapping and session recording

 

THIRD PARTY TOOLS

Microsoft Advertising (Bing Ads)

For analysis and advertising, we use the Microsoft Advertising tool (Bing Ads). The provider is Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. The provider processes meta-communication data (e.g. device information, IP addresses) and usage data (e.g. websites visited, interest in content, access times) in the USA. The legal basis for the processing is Art. 6 (1) (a) GDPR. The processing is based on consent. Data subjects may revoke their consent at any time by contacting us, for example, using the contact details provided in our privacy policy. The revocation does not affect the lawfulness of the processing until the revocation. We delete the data when the purpose for which it was collected no longer applies. Further information can be found in the provider's privacy policy at https://www.microsoft.com/en-gb/privacy/privacystatement .

Facebook Custom Audience

For advertising, we use the Facebook Custom Audiences tool. The provider is Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. The provider processes usage data (e.g. websites visited, interest in content, access times) in the USA. The legal basis for the processing is Art. 6 (1) (a) GDPR. The processing is based on consent. Data subjects may revoke their consent at any time by contacting us, for example, using the contact details provided in our privacy policy. The revocation does not affect the lawfulness of the processing until the revocation. The legal basis for the transfer to a country outside the United Kingdom and the European Union are standard contractual clauses. The security of the data transferred to the third country (i.e. a country outside the EU) is ensured in accordance with the review procedure pursuant to Article 93, paragraph 2, GDPR, which provides for the adoption of standard contractual clauses for data protection (Article 46, paragraph 2, letter c), GDPR), which we have agreed with the provider. We delete the data when the purpose for which it was collected no longer applies. Further information can be found in the provider's privacy policy at https://www.facebook.com/policy.php.

Google WebFonts

For the fonts on the website we use the tool Google Web Fonts. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The provider processes meta-communication data (e.g. device information, IP addresses) in the USA. The legal basis for the processing is Art. 6 para. 1 p. 1 lit. a GDPR. The processing is based on consent. Data subjects may revoke their consent at any time by contacting us, for example, using the contact details provided in our privacy policy. The revocation does not affect the lawfulness of the processing until the revocation. The legal basis for the transfer to a country outside the United Kingdom and the European Union is consent. Further information can be found in the provider's privacy policy at https://policies.google.com/privacy?hl=gb.

Google Ads

For advertising, we use the Google Ads tool. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The provider processes usage data (e.g. websites visited, interest in content, access times) and meta-communication data (e.g. device information, IP addresses) in the USA. The legal basis for the processing is Art. 6 (1) sentence 1 lit. a GDPR. The processing is based on consent. Data subjects may revoke their consent at any time by contacting us, for example, using the contact details provided in our privacy policy. The revocation does not affect the lawfulness of the processing until the revocation. The legal basis for the transfer to a country outside the United Kingdom and the European Union are standard contractual clauses. The security of data transferred to the third country (i.e. a country outside the UK and the European Union) is ensured in accordance with the review procedure pursuant to Article 93, paragraph 2, GDPR, which provides for the adoption of standard contractual clauses for data protection (Article 46, paragraph 2, letter c), GDPR), which we have agreed with the provider. We delete the data when the purpose for which it was collected no longer applies. Further information can be found in the provider's privacy policy at https://policies.google.com/privacy?hl=gb .

Google Analytics

For analysis we use the tool Google Analytics. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Dublin, D04e5w5, Ireland. The provider processes usage data (e.g. websites visited, interest in content, access times) and meta-communication data (e.g. device information, IP addresses) in the USA. The legal basis for the processing is Art. 6 (1) sentence 1 lit. a GDPR. The processing is based on consent. Data subjects can revoke their consent at any time by contacting us, for example, using the contact details provided in our privacy policy. The revocation does not affect the lawfulness of the processing until the revocation. The legal basis for the transfer to a country outside the United Kingdom and the European Union are standard contractual clauses. The security of data transferred to the third country (i.e. a country outside the United Kingdom and the European Union) is ensured in accordance with the review procedure pursuant to Article 93, paragraph 2, GDPR, which provides for the adoption of standard data protection clauses (Article 46, paragraph 2, letter c), GDPR), agreed with the provider. The data will be deleted when the purpose of their collection has ceased and there is no longer an obligation to retain them. Further information can be found in the provider's privacy policy at https://policies.google.com/privacy?hl=gb .

Google Marketing Platform

For analysis and advertising we use the Google Marketing Platform tool. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The provider processes usage data (e.g. websites visited, interest in content, access times) and meta-communication data (e.g. device information, IP addresses) in the USA. The legal basis for the processing is Art. 6 (1) sentence 1 lit. a GDPR. The processing is based on consent. Data subjects may revoke their consent at any time by contacting us, for example, using the contact details provided in our privacy policy. The revocation does not affect the lawfulness of the processing until the revocation. The legal basis for the transfer to a country outside the United Kingdom and the European Union are standard contractual clauses. The security of data transferred to the third country (i.e. a country outside the UK and the European Union) is ensured in accordance with the review procedure pursuant to Article 93, paragraph 2, GDPR, which provides for the adoption of standard contractual clauses for data protection (Article 46, paragraph 2, letter c), GDPR), which we have agreed with the provider. We delete the data when the purpose for which it was collected no longer applies. Further information can be found in the provider's privacy policy at  https://policies.google.com/privacy?hl=gb .

Google Tag Manager

We use the Google Tag Manager tool for analysis and advertising. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The provider processes usage data (e.g. websites visited, interest in content, access times) in the USA. The legal basis for the processing is Art. 6 (1) (a) GDPR. The processing is based on consent. Data subjects may revoke their consent at any time by contacting us, for example, using the contact details provided in our privacy policy. The revocation does not affect the lawfulness of the processing until the revocation. The legal basis for the transfer to a country outside the United Kingdom and the European Union are standard contractual clauses. The security of data transferred to the third country (i.e. a country outside the UK and the European Union) is ensured in accordance with the review procedure pursuant to Article 93, paragraph 2, GDPR, which provides for the adoption of standard contractual clauses for data protection (Article 46, paragraph 2, letter c), GDPR), which we have agreed with the provider. We delete the data when the purpose for which it was collected no longer applies. Further information can be found in the provider's privacy policy at https://policies.google.com/privacy?hl=gb

Facebook Pixel

For analysis we use the tool Facebook Pixel. The provider is Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. The provider processes usage data (e.g. websites visited, interest in content, access times) in the USA. The legal basis for the processing is Art. 6 (1) sentence 1 lit. a GDPR. The processing is based on consent. Data subjects can revoke their consent at any time by contacting us, for example, using the contact details provided in our privacy policy. The revocation does not affect the lawfulness of the processing until the revocation. The legal basis for the transfer to a country outside the UK and the European Union are standard contractual clauses. The security of data transferred to the third country (i.e. a country outside the United Kingdom and the European Union) is ensured in accordance with the review procedure pursuant to Article 93, paragraph 2, GDPR, which provides for the adoption of standard data protection clauses (Article 46, paragraph 2, letter c), GDPR), agreed with the provider. The data will be deleted when the purpose of their collection has ceased and there is no longer an obligation to retain them. Further information can be found in the provider's privacy policy at https://www.facebook.com/policy.php.

Data processing on social media platforms

We are present on social media networks to present our company and our services to you. The operators of these networks regularly process the data of their users for advertising purposes. Among other things, they create user profiles based on their online behavior, which are used, for example, to display advertisements on the pages of the networks and elsewhere on the Internet that match the interests of the users. For this purpose, the operators of the networks store information about user behavior in cookies on the users' computers. Furthermore, it cannot be ruled out that the operators merge this information with other data. Users can obtain further information and instructions on how to object to processing by the site operators in the data protection declarations of the respective operators listed below. It is also possible that the operators or their servers are located in countries outside the European Union and therefore process data in these countries. This may pose risks for users, for example because it is more difficult to enforce their rights or because government agencies have access to the data.

When network users contact us via our profiles, we process the data provided to us to respond to the requests. This is our legitimate interest, for which the legal basis is Art. 6 Para. 1 S. 1 lit. f GDPR.

Instagram

We maintain a profile on Instagram. The operator is Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. The privacy policy is here: https://help.instagram.com/519522125107875.

Facebook

We maintain a profile on Facebook. The operator is Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. The privacy policy is available here: https://www.facebook.com/policy.php.

One way to object to data processing is to set up advertisements, which is available at the link: https://www.facebook.com/settings?tab=ads. We are jointly responsible for the processing of the data of our profile visitors on the basis of an agreement pursuant to Art. 26 GDPR with Facebook. Facebook explains which data is processed in this link: https://www.facebook.com/legal/terms/information_about_page_insights_data. Interested parties can exercise their rights both towards us and towards Facebook. However, based on our agreement with Facebook, we are obliged to forward requests to Facebook. Interested parties will therefore receive a faster response if they contact Facebook directly.

Youtube

We maintain a profile on YouTube. The operator is Google Ireland Limited Gordon House, Barrow Street Dublin 4. Ireland. The privacy policy is available here: https://policies.google.com/privacy?hl=gb .

LinkedIn

We maintain a profile on LinkedIn. The manager outside the European Union is LinkedIn Corporation, 1000 W. Maude Avenue Sunnyvale, CA 94085, while it is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2
Ireland, for the United Kingdom and the European Union. The privacy policy is available at this link:

https://it.linkedin.com/legal/privacy-policy?

 

COOKIE POLICY

These websites use tracking tools. To learn more, users can consult the Full Cookie Policy

MORE INFORMATION FOR USERS IN THE EUROPEAN UNION

Legal basis for processing

The Data Controller processes Personal Data relating to the User if one of the following conditions exists:

  • the User has given consent for one or more specific purposes.
  • processing is necessary for the performance of a contract with the User and/or for the execution of pre-contractual measures;
  • processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
  • processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;
  • processing is necessary for the pursuit of the legitimate interest of the Owner or third parties.

It is always possible to ask the Owner to clarify the specific legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.

Learn more about retention time

Unless otherwise indicated in this document, Personal Data is processed and stored for the time required by the purpose for which it was collected and may be stored for a longer period due to any legal obligations or on the basis of the consent of the Users.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User will be retained until the performance of such contract is completed;
  • Personal Data collected for purposes related to the legitimate interest of the Owner will be retained until such interest is fulfilled. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.

When the processing is based on the User's consent, the Owner may retain the Personal Data for a longer period until such consent is revoked. Furthermore, the Owner may be obliged to retain Personal Data for a longer period to comply with a legal obligation or by order of an authority.

At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of such period, the right of access, deletion, rectification and the right to portability of the Data can no longer be exercised.

User Rights under the General Data Protection Regulation (GDPR)

Users may exercise certain rights with reference to the Data processed by the Owner. In particular, within the limits established by law, the User has the right to:

  • revoke consent at any time. The User may revoke consent to the processing of their Personal Data previously expressed;
  • object to the processing of your Data. The User may object to the processing of his/her Data when it occurs by virtue of a legal basis other than consent;
  • access your Data. The User has the right to obtain information on the Data processed by the Owner, on certain aspects of the processing and to receive a copy of the Data processed;
  • verify and request rectification. The User can verify the accuracy of their Data and request its updating or correction;
  • obtain the limitation of the processing. The User can request the limitation of the processing of his/her Data. In this case, the Owner will not process the Data for any other purpose other than their conservation;
  • obtain the deletion or removal of their Personal Data. The User may request the deletion of their Data by the Owner;
  • receive your Data or have it transferred to another owner. The User has the right to receive his/her Data in a structured, commonly used and machine-readable format and, where technically feasible, to obtain its transfer without hindrance to another owner;
  • lodge a complaint. The User may lodge a complaint with the competent data protection supervisory authority or take legal action.

Users have the right to obtain information regarding the legal basis for the transfer of Data abroad including to any international organization governed by international law or consisting of two or more countries, such as the UN, as well as regarding the security measures adopted by the Owner to protect their Data.

Details on the right to object

When Personal Data is processed in the public interest, in the exercise of public authority vested in the Owner or to pursue a legitimate interest of the Owner, Users have the right to object to the processing for reasons related to their particular situation.

Users are hereby informed that, if their Data is processed for direct marketing purposes, they may object to the processing at any time, free of charge and without providing any justification. If Users object to the processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. For

To find out if the Data Controller processes Data for direct marketing purposes, Users can refer to the respective sections of this document.

How to exercise your rights

Any requests to exercise the User's rights can be addressed to the Owner through the contact details provided in this document. The request is free of charge and the Owner will respond as soon as possible, in any case within one month, providing the User with all the information required by law. Any corrections, cancellations or limitations of the processing will be communicated by the Owner to each of the recipients, if any, to whom the Personal Data have been transmitted, unless this proves impossible or involves a disproportionate effort. The Owner informs the User of these recipients if he requests it.

 

TRANSFER OF PERSONAL DATA OUTSIDE THE EUROPEAN UNION

Transfer of Data to countries that guarantee European standards

If this is the condition for the transfer of Data, the transfer of Personal Data from the EU to third countries occurs on the basis of an adequacy decision adopted by the European Commission. The European Commission adopts adequacy decisions with reference to individual third countries that it deems to guarantee a level of protection of Personal Data comparable to that provided by European legislation on the protection of Personal Data. The User can view the updated list of adequacy decisions on the European Commission website.

Transfer to third countries on the basis of standard contractual clauses

If this is the condition for the transfer of Data, the transfer of Personal Data from the EU to third countries occurs on the basis of standard clauses for the protection of Personal Data adopted by the European Commission. In such cases, the recipients of the Data have agreed to process the Personal Data in accordance with the levels of protection provided by EU legislation. Users may request further information by contacting the Data Controller at the contact details indicated in this document.

 

MORE INFORMATION FOR USERS IN SWITZERLAND

This section applies to Users in Switzerland and, for such Users, supersedes any other information that may be divergent or conflicting in the privacy policy.

Further details regarding the categories of Data processed, the purposes of the processing, the categories of recipients of the personal data, if any, the retention period and other information on the Personal Data can be found in the section entitled “Detailed information on the processing of Personal Data” within this document.

User rights under the Federal Act on Personal Data Protection

Users may exercise certain rights relating to their data within the limits of the law, including the following:

  • right of access to personal data;
  • the right to object to the processing of your Personal Data (which also allows Users to request the limitation of the processing of Personal Data, the erasure or destruction of Personal Data, the prohibition of disclosure of Personal Data to third parties);
  • right to receive your Personal Data and to transfer it to another data controller (data portability); right to request the rectification of incorrect Personal Data.

How to exercise these rights

Any requests to exercise the User's rights can be addressed to the Owner through the contact details provided in this document. These requests are free of charge and the Owner will respond as soon as possible, providing Users with the information required by law.

 

MORE INFORMATION FOR USERS IN BRAZIL

This section of the document integrates and completes the information contained in the rest of the privacy policy and is provided by the entity that manages these Websites and, if applicable, by its parent company and its subsidiaries and affiliates (for the purposes of this section collectively referred to as “we”, “us” or “our”).

This section applies to all Users in Brazil (such Users are referred to below simply as “you”, “your”, “yours” or “yours”), pursuant to the “Lei Geral de Proteção de Dados” and, for such Users, prevails over any other information possibly divergent or in conflict with this privacy policy.

This part of the document uses the term “personal information” as defined by the LGPD.

Legal bases on which we process your personal information

We process your personal information only if there is one of the legal bases for such processing. The legal bases are as follows:

  • your consent to the processing activities in question;
  • compliance with legal obligations that we are required to meet;
  • the execution of provisions dictated by laws or regulations or by contracts, agreements or other similar legal instruments;
  • studies conducted by research institutions, preferably carried out on anonymized personal information;
  • the performance of a contract and related pre-contractual obligations, if you are a party to such contract;
  • the exercise of our rights in court, administrative proceedings or arbitration;
  • your or a third party's physical safety or defense;
  • health protection – in the context of procedures implemented by healthcare entities or professionals;
  • our legitimate interests, provided that your fundamental rights and freedoms do not override those interests;
  • credit protection.

To find out more about the legal bases, you can contact us at any time using the contact details provided in this document.

Categories of personal information processed

To find out what categories of personal information are processed, you can refer to the section “Details on the Processing of Personal Data” in this document.

Why we process your personal information

To find out why we process your personal information, please refer to the sections “Details on the Processing of Personal Data” and “Purposes of the Processing of Collected Data” in this document.

Your privacy rights in Brazil, how to submit a request and how we will handle it

Your Privacy Rights in Brazil

You have the right to:

  • obtain confirmation of the existence of processing activities concerning your personal information;
  • access your personal information;
  • obtain the rectification of your incomplete, inaccurate or out-of-date personal information;
  • obtain the anonymization, blocking or deletion of unnecessary or excessive personal information, or of information that is processed in violation of the provisions of the LGPD;
  • obtain information regarding the possibility of giving or refusing your consent and the related consequences;
  • obtain information about the third parties with whom we share your personal information;
  • obtain, upon your explicit request, the portability of your personal information (except for anonymized information) to other suppliers of products or services, provided that our commercial and industrial secrets are safeguarded;
  • obtain the erasure of personal information processed where the processing has been carried out on the basis of your consent, unless one or more of the exceptions provided for in Article 16 of the LGPD applies;
  • withdraw your consent at any time;
  • lodge a complaint regarding your personal information with the ANPD (National Data Protection Authority) or a consumer protection body;
  • oppose processing activities in cases where such processing is not carried out in compliance with the provisions of the law;
  • request clear and adequate information regarding the criteria and procedures used in the automated decision-making processes; and
  • request a review of decisions that harm your interests, made solely on the basis of automated decision-making processes of your personal information. These include decisions to profile you as a person, professional, consumer or creditor, or other aspects of your personality.

You will never be discriminated against, nor will you suffer any unfavorable treatment in any way, as a result of exercising your rights.

How to submit a request

You can submit an explicit request to exercise your rights free of charge, at any time, using the contact details provided in this document or through your legal representative.

How and when will we handle your request?

We will do our best to respond to your request as soon as possible.

In any case, if it is impossible for us to do so, we will make sure to communicate to you the factual or legal reasons that prevent us from immediately satisfying or following up on your request. If your personal information is not processed by us, if we are able to do so, we will indicate to you the natural or legal person to whom you should address your requests.

In the event that you decide to submit a request for access or a request for confirmation of the existence of the processing of personal information, please be sure to specify whether you prefer to receive your personal information in electronic or paper format.

You will also need to let us know whether you want an immediate response, in which case you will receive a simplified response, or whether you require full disclosure.

In the latter case, we will respond within 15 days from the time of your request, providing you with all the information regarding the origin of your personal information, confirmation or otherwise of the existence of personal information concerning you, all the criteria used for the processing and the purposes of such processing, while safeguarding our commercial and industrial secrets.

If you decide to submit a request for rectification, deletion, anonymization or blocking of personal information, we will ensure that we immediately inform other parties with whom we have shared your personal information of your request so that they can also comply with your request – except where such communication is impossible or prohibitively burdensome for us.

Transfer of personal information outside of Brazil where permitted by law

We may transfer your personal information outside of Brazilian territory in the following cases:

  • when the transfer is necessary for international legal cooperation between intelligence services, investigative and criminal procedure bodies, as provided for by the instruments made available by international law;
  • when the transfer is necessary to protect your life or physical safety or that of third parties;
  • when the transfer is authorised by the ANPD;
  • where the transfer arises from an obligation undertaken in the context of an international cooperation agreement;
  • when the transfer is necessary for the exercise of public order or for the performance of a public service;
  • when the transfer is necessary for the fulfillment of a legal obligation, the execution of a contract and related pre-contractual obligations, or the normal exercise of rights in judicial, administrative or arbitration proceedings.

 

MORE INFORMATION FOR USERS IN THE UNITED STATES

This part of the document integrates and supplements the information contained in the rest of the privacy policy and is provided by the company that operates this website and, if applicable, its parent company, subsidiaries and affiliates (for the purposes of this section, collectively referred to as “we”, “us”, “our”).

The information contained in this section applies to all Users (hereinafter, Users are referred to simply as “you”, “your”) residing in the following states: California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska and Montana.

For such Users, this information supersedes any other potentially divergent or conflicting provisions contained in the privacy policy. This part of the document uses the term “Personal Information” (and “Sensitive Personal Information”).

For more details on the collection of Personal Information, please see the “Detailed information on the processing of Personal Data” section of our privacy policy. We will not process your Information for unforeseen purposes or for purposes that are not reasonably necessary and compatible with the purposes originally communicated, without your consent.

What are the sources of the Personal Information we collect?

We collect the above-mentioned categories of Personal Information, directly or indirectly, from you when you use this Website.

For example, you directly provide your Personal Information when you submit requests via any form on this Website. You also provide Personal Information indirectly when you navigate this Website, as Personal Information about you is automatically observed and collected.

Finally, we may collect your Personal Information from third parties that collaborate with us in connection with the Service or the operation of this Website and its features.

Your Privacy Rights Under United States Law

You may exercise certain rights regarding your Personal Information. In particular, to the extent permitted by applicable law, you have:

– the right to access Personal Information: the right to know. You have the right to ask us to confirm whether

– we are processing your Personal Information. You also have the right to access such Personal Information;

– the right to correct inaccurate Personal Information. You have the right to request that we correct any inaccurate Personal Data we hold about you;

– the right to request the deletion of your Personal Data. You have the right to request that we delete any of your Personal Data;

– the right to obtain a copy of your Personal Data. We will provide your Personal Data in a portable and usable format that allows you to easily transfer the data to another entity, provided that this is technically feasible;

– the right to object to the Sale of your Personal Data; We will not discriminate against you for exercising your privacy rights.

– the right to non-discrimination.

Additional Rights for Users Who Are California Residents

In addition to the rights listed above that are common to all Users in the United States, as a User residing in California, you have:

– the right to object to the Sharing of your Personal Data for cross-context behavioral advertising;

– the right to request that we limit the use or disclosure of your Sensitive Personal Data to what is necessary to provide the services or supply the goods, as reasonably expected by an average consumer. Please note that some exceptions provided by law may apply, for example where the collection and processing of Sensitive Personal Data is necessary to verify or maintain the quality or safety of our service.

Additional Rights for Users in Virginia, Colorado, Connecticut, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, and Montana

In addition to the rights listed above, which are common to all Users in the United States, as a User residing in Virginia, Colorado, Connecticut, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska and Montana, you have:

– the right to object to the processing of your personal data for Targeted Advertising or profiling in support of decisions that produce legal effects or similar relevance for you;

– the right to freely give, deny or withdraw your consent to the processing of your Sensitive Personal Data. Please note that some exceptions provided by law may apply, for example, but not limited to, when the collection and processing of Sensitive Personal Data is necessary for the provision of a product or service specifically requested by the consumer.

Additional Rights for Users Residing in Utah and Iowa

In addition to the rights listed above, which are common to all Users in the United States, as a User residing in Utah and Iowa, you have:

– the right to object to the processing of your Personal Data for Targeted Advertising;

– the right to object to the processing of your Sensitive Personal Data. Please note that certain exceptions provided by law may apply, for example, but not limited to, when the collection and processing of Sensitive Personal Data is necessary for the provision of a product or service specifically requested by the consumer.

How to Exercise Your Privacy Rights Under U.S. Law

To exercise the rights described above, you must send us your request by contacting us using the contact details provided in this document.

In order to respond to your request, we need to know you. We will not respond to any request if we are unable to verify your identity and thus confirm that the Personal Data we hold about you is about you. You are not required to create an account with us to submit your request. We will use the Personal Data collected from you in connection with verifying your request solely for verification purposes and will not further disclose the Personal Data, retain it longer than necessary for verification purposes, or use it for unrelated purposes.

If you are an adult, you can submit a request on behalf of a minor under your parental authority.

How to exercise your right to opt-out.

In addition to the above, to exercise the right to opt-out of Sales or Sharing and Targeted Advertising activities, you can also use the privacy options link on this website.

If you wish to submit requests to opt-out of Sales or Sharing and Targeted Advertising activities through a user-enabled global privacy control, such as the Global Privacy Control (“GPC”), you are free to do so and we will promptly comply with such request.

How and when we should handle your request

We will respond to your request without undue delay, but in any event within the timeframes provided by applicable law. Should we need more time, we will explain to you the reasons why and the amount of time needed.

If we reject your request, we will explain the reasons for our refusal (where required by applicable law, you may then contact the competent authority to lodge a complaint). We do not charge any fee to process or respond to your request, unless such request is manifestly unfounded or excessive and in all other cases where this is permitted by applicable law. In such cases, we may charge a reasonable fee or refuse to comply with the request. In either case, we will communicate our decisions and explain the reasons behind them.

 

MORE INFORMATION FOR USERS IN CANADA

PIPEDA (Personal Information Protection and Electronic Documents Act) Privacy Policy

“Personal data” means any information about you that can be used to identify you. This includes information about you as an individual (such as your name, address and date of birth), your devices, payment details and even information about how you use a website or online service.

Where our site contains links to third-party sites and services, please be aware that these sites and services have their own privacy policies. After following a link to any third-party content, we encourage you to read the privacy policies posted by these sites and services about how they collect and use personal data. This Privacy Policy does not apply to any of your activities after you leave our site. Information We Collect

The information we collect falls into two categories: “voluntarily provided” information and “automatically collected” information.

“Voluntarily Provided” Information refers to any information you knowingly and actively provide to us when you use or participate in any of our services and promotions.

“Automatically collected” information refers to any information that your devices automatically send when you access our products and services.

Log data

When you visit our website, our servers may automatically record standard data provided by your web browser. This may include your device's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page and other details about your visit.

Additionally, if you encounter certain errors while using the Site, we may automatically collect data about the error and the circumstances surrounding the error. This data may include technical details about your device, what you were trying to do when the error occurred, and other technical information related to the problem. You may or may not receive notification of such errors, including when they occur, their occurrence, or the nature of the error.

Please note that while this information may not be personally identifiable by itself, it may be combined with other data to personally identify individuals.

Device data

When you visit our website or interact with our services, we may automatically collect data about your device. The data we collect may depend on your individual device and software settings. We recommend that you check your device’s policies.

Your device manufacturer or software provider can find out what information they make available to us.

Personal information

We may ask for personal information, such as when you submit content to us or when you contact us, which may include one or more of the following:

– the right to access Personal Information: the right to know. You have the right to ask us to confirm whether

– we are processing your Personal Information. You also have the right to access such Personal Information;

– the right to correct inaccurate Personal Information. You have the right to request that we correct any inaccurate Personal Information we hold about you;

– the right to request the deletion of your Personal Information. You have the right to request that we delete any of your Personal Information;

– the right to obtain a copy of your Personal Information. We will provide your Personal Information in a portable and usable format that allows you to easily transfer the data to another entity, provided that this is technically feasible;

– the right to object to the Sale of your Personal Information; We will not discriminate against you for exercising your privacy rights. – the right to non-discrimination.

Legitimate reasons for processing your personal data

We only collect and use your personal data when we have a legitimate reason to do so. In this case, we only collect the personal data reasonably necessary to provide you with our services.

Information Collection and Use

We may collect your personal data when you contact us via contact forms, email, social media or similar technologies.

We may collect, hold, use and disclose information for the following purposes and personal data will not be further processed in a manner incompatible with those purposes:

  • to provide you with the core features and services of our platform
  • to allow you to personalize your experience on our website
  • to contact you and communicate with you
  • for analytics, market research and business development, including managing and improving our website, associated applications and associated social media platforms
  • for advertising and marketing

We may combine the personal data you provide voluntarily and the data we collect automatically with general information or research data we receive from other reliable sources. For example, our marketing and market research activities may reveal data and insights, which we may combine with information about how visitors use our site to improve our site and your experience.

Security of your personal information

When we collect and process personal information, and while we store it, we will protect it within commercially acceptable means to prevent loss, theft, and unauthorized access, disclosure, copying, use or modification.

While we will do our best to protect the personal information you provide to us, please be advised that no method of electronic transmission or storage is secure at 100% and no one can guarantee the absolute security of data.

You are responsible for choosing a password and maintaining its overall security, and for ensuring the security of your information within our services. For example, ensuring that all passwords associated with access to your personal information and accounts are secure and confidential.

How long do we retain your personal information?

We only retain your personal information for as long as is necessary. This period of time may depend on how we use it in accordance with this privacy policy. For example, if you have provided personal information when creating an account with us, we may retain it for as long as your account is in our system. If your personal information is no longer needed for this purpose, we will delete it or anonymize it by removing all details that identify you.

Disclosure of personal information to third parties

We may disclose personal information to:

  • third party service providers to enable them to provide their services
  • our employees, contractors and/or related entities
  • our agents or business partners, existing or potential

The third parties we currently use include third-party tracking software (e.g. Google Analytics).

International Transfers of Personal Information

The personal information we collect is stored and/or processed in the United Kingdom or where we or our partners, affiliates and third party suppliers maintain facilities.

The countries in which we store, process or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will make such transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this Privacy Policy.

Your rights and control over your personal information

– Your Choice: By providing us with personal information, you agree that we will collect, store, use and disclose your personal information in accordance with this privacy policy. You are not obligated to provide us with personal information; however, failure to do so may impact your use of our website or the products and/or services offered on or through it.

– Third-party information: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about someone else, you represent and warrant that you have that person’s consent to provide us with that personal information.

– Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the contact details below.

– Access: You can request details of the personal information we hold about you. – Correction: If you believe that the information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details provided in this privacy notice. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.

– Non-discrimination: We will not discriminate against you for exercising any of your rights in relation to your personal data. Unless your personal information is necessary to provide you with a particular service or offering (for example, providing customer support), we will not deny you goods or services and/or charge you different prices or rates for goods or services, including by granting discounts or other benefits, or imposing penalties, nor will we provide you with a different level or quality of goods or services.

– Download Personal Information: We provide you with a means to download the personal information you have shared through our site. Contact us for more information.

– Data Breach Notification: We will comply with the laws applicable to us in relation to any data breach.

– Complaints: If you believe that we have breached any relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you in writing, setting out the outcome of our investigation and the steps we will take to address your complaint. You also have the right to contact a regulator or data protection authority in relation to your complaint.

– Unsubscribe: To unsubscribe from our email database or to stop receiving communications (including marketing communications), please contact us using the contact details provided in this privacy notice or unsubscribe using the unsubscribe features provided in the communication. We may need to request specific information from you to help us confirm your identity.

Limits of our information

Our website may contain links to external sites that are not operated by us. Please note that we have no control over the content and policies of those sites, and cannot assume any responsibility for their privacy practices. Changes to this Policy

At our discretion, we may change our Privacy Policy to reflect updates to our business processes, current acceptable practices, or changes in the law or regulation. If we decide to change this Privacy Policy, we will post the changes here, at the same link through which you access this Policy.

If the changes are significant, or if required by applicable law, we will contact you (in accordance with your selected communications preferences from us) and all of our registered users with the new details and links to the updated or amended Policy.

If required by law, we will obtain your consent or give you the opportunity to accept or refuse, as appropriate, any new use of your personal data.

Additional Information for Compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA, Canada) – Customer Rights Regarding Personal Data

PIPEDA gives consumers the right to:

– Access the personal information that organizations hold about them; – Correct any inaccurate or outdated personal information that the organization holds about them (or, if this is not possible, delete the inaccurate personal information)

– Revoke consent for any activity for which they have consented (e.g. direct marketing or cookies)

– Right to withdraw consent

When you consent to the collection and use of your personal information for a specific purpose. Subject to certain restrictions, you may, at any time, withdraw consent or continue to consent to the collection, use or disclosure of your personal information by notifying us via the email address listed below in the “Contact Us” section. Withdrawing consent may impact our ability to provide or continue to provide services.

Customers cannot refuse consent Collection, use and disclosure of their personal data if such data is necessary for:

– be collected, used or disclosed as required by any law;

– fulfill the terms of any contractual agreement; and

– be collected, used or disclosed as required by any regulatory authority, including self-regulatory organizations.

Although you can request that we delete your contact details at any time, we cannot remember emails we have already sent you. For more information on how to withdraw your consent, please contact us using the details provided in the Contact Us section of this privacy policy.

For information about our websites' privacy policy or to report user privacy violations, you can contact us using the contact details provided in the Contact Us section of this privacy policy.

If we are unable to resolve your issue satisfactorily, you may also contact the Office of the Privacy Commissioner of Canada:

30 Victoria Street

Gatineau, QC K1A 1H3

Toll-free number: 1.800.282.1376

www.priv.gc.ca

 

FURTHER INFORMATION ON DATA PROCESSING

Defense in court

The User's Personal Data may be used by the Owner in court or in the preparatory stages of its possible establishment for the defense against abuse in the use of these Websites or related Services by the User.

The User declares to be aware that the Owner may be required to reveal the Data by order of public authorities.

Specific information

Upon request of the User, in addition to the information contained in this privacy policy, these Websites may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System logs and maintenance

For needs related to operation and maintenance, these Websites and any third-party services used by them may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User's IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page and, if possible, on these Websites and, if technically and legally feasible, by sending a notification to Users through one of the contact details in its possession. Please therefore consult this page frequently, referring to the date of the last modification indicated at the bottom.

If the changes affect treatments whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.

 

Definitions and legal references

Personal Data (or Data) / Personal Information (or Information)

Personal data is any information that, directly or indirectly, even in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

Sensitive Personal Information

Sensitive Personal Information means any Personal Information that is not publicly available and that reveals information considered sensitive under applicable privacy laws.

Usage Data

This information is collected automatically through these Websites (including third-party applications integrated into these Websites), including: the IP addresses or domain names of the computers used by the User who connects to these Websites, the URI (Uniform Resource Identifier) addresses, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example, the time spent on each page) and the details relating to the itinerary followed within the Application, with particular reference to the sequence of pages visited, the parameters relating to the operating system and the IT environment of the User.

User

The individual using these Websites who, unless otherwise specified, coincides with the Data Subject.

Interested

The natural person to whom the Personal Data refers.

Data Controller (or Controller)

The natural person, legal person, public administration or any other entity that processes personal data on behalf of the Owner, as set out in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of the processing of personal data and the tools used, including the security measures relating to the operation and use of these Websites. The Data Controller, unless otherwise specified, is the owner of this Website.

These Websites

The hardware or software tool by which the Personal Data of Users is collected and processed.

Service

The Service provided by these Websites as defined in the relevant terms (if any) on this site/application.

Sale

Sale means any exchange of Personal Information by the Owner to a third party, in exchange for money or other valuable consideration, as defined by applicable privacy law. Please note that exchanging Personal Information with a service provider pursuant to a written contract that meets the requirements set forth by applicable law, does not constitute a Sale of your Personal Information.

Sharing

Sharing means any sharing, rental, release, disclosure, dissemination, making available, transfer or otherwise communicating verbally, in writing or by electronic or other means, of a consumer's Personal Information by the business to a third party for cross-context behavioral advertising, whether in exchange for money or other valuable consideration, including transactions between a business and a third party relating to cross-context behavioral advertising to a business where no money is exchanged, as defined under California privacy laws. Please note that exchanging Personal Information with a service provider pursuant to a written contract that meets the requirements of privacy laws does not constitute a sharing of your Personal Information.

Targeted advertising

Targeted Advertising means the display of advertisements to a consumer for which the advertisement is selected based on Personal Information obtained from that consumer's activities over time and across unaffiliated websites or online applications to predict that consumer's preferences or interests, as defined by applicable U.S. state privacy law.

European Union (or EU)

Unless otherwise specified, any reference to the European Union contained in this document shall be deemed to extend to all current member states of the European Union and the European Economic Area.

Cookie

Cookies are Tracking Tools that consist of small portions of data stored within the User's browser.

Tracking Tool

By Tracking Tool we mean any technology – e.g. Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting – that allows tracking Users, for example by collecting or storing information on the User's device.

Legal references

This privacy policy is drafted on the basis of multiple legislative systems. Unless otherwise specified, this privacy policy concerns only this Website.

 

How can we help?

 

In case of problems

While we strive to create a positive experience for our users, occasionally problems may arise. If this happens, please feel free to contact us at: info@dreamgenerator.co.uk (referring to the website where the problem occurred), or by writing to us at: Dream Generator Ltd, Registered office: London, 3RD Floor 207 Regent Street W1B3HH, attn. Data Controller Mr. Alessio Cardinale

Downloadable documents in pdf format

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Panoramica privacy

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